Returns & Exchanges
At Bonanza Satrangi, we strive to ensure your satisfaction with every purchase; however, if you are not completely satisfied, you may return or exchange your items within 14 days of delivery. Please ensure that all products remain unworn, unwashed, and include all original tags and packaging.
Return Process
- 1.Initiate Request
Contact our customer support team via email or phone with your order number and reason for return to receive a Return Authorization.
- 2.Pack Your Items
Securely place the items in their original packaging, ensuring the original invoice is included to facilitate a smooth verification process.
- 3.Dispatch Parcel
Send your package through a traceable courier service to our designated returns warehouse address provided by our support team.
- 4.Quality Check & Refund
Once our team inspects the returned goods for compliance, we will process your exchange or issue a refund to your original payment method within 7-10 business days.